Well, I have become one of
them. I have cut all ties
to AT&C or SB&T or whatever the hell they are pretending to be now.
My landline- gone. My DSL- no more. In their place, I have my
untethered cellphone (same number as always, fret not) and cable
broadband (4x faster). No longer will I pay a monthly fee so that
telemarketers can call me and waste my time, nor will I have to have
any further interaction with the clumsily
recently rebranded telco-glot-opoly. But, for a
last communiqe, this one was a doozy.
I especially applaud their ploy to drive me off for good by
making me wait on hold for thirty minutes after first speaking with
me, until I reached some guy in India with an impeccable American
accent. I was told that my DSL and telephone service were on differing
billing cycles, with the phone expiring 15 days before the DSL. Phone
service can be pro-rated if you cancel before the end of a billing
cycle; DSL service cannot. In other words, I have to pay for the full
DSL cycle, no matter how much I choose to use.
So, I told the minion of the evil telco, disconnect each when their
cycle runs out.
No, I was told by the minion of the evil telco, your DSL will not work
without phone service.
If I extend my phone service through the end of the DSL, I have to pay
more. But if I cancel my DSL at the same time as the phone, I pay for
service I can never use. So, I said, that means, basically, no matter
what, I am being screwed out of about $50. How is this fair?
If you choose to look at it that way, I was informed, and left to
wonder which other way I could possibly look at it.
So enjoy my $50, SBC, at&t or whatever you call yourselves (and paste
all over the Giants ballpark) tomorrow. Parting is sweet, with no
sorrow to complicate it. Take the money you've stolen from me and buy
a real logo, or actual customer service, or better yet, just fucking
choke on it.